RESIDENT RESPONSIBILITIES 

Leasing a single-family home comes with its own set of responsibilities. Some of which you may not be familiar with if you are coming from a multifamily environment. We ask that all Hudson Homes residents treat their rental home as if it were their own. There are some responsibilities a resident has in order to keep the home safe and habitable, which entails performing routine general care within the interior and exterior of the home and contacting us for major repair items.
 

Maintenance/repair requests can be placed by following the instructions provided in your Resident Portal, and should not include items that residents are responsible for. If you place a maintenance request for an item that is deemed a resident responsibility, our vendor(s) may perform the task for a fee/service charge. Additionally, some items are considered "cosmetic" changes and may not be approved or completed. Cosmetic items are generally surface upgrades that address the visual appearance of the property (such as paint color and/or quality) instead of structural or functionality needs. 

A general breakdown between landlord (Hudson Homes) and resident responsibilities are outlined below. Please review this page in its entirety and familiarize yourself with your responsibilities as a Hudson Homes resident, and consult your lease for any requirements specific to your home. 
 

GENERAL RESPONSIBILITIES

LANDLORD

RESIDENT

Hudson Homes is required to maintain the property to a certain habitable condition. This includes but is not limited to performing maintenance to ensure vital services (plumbing, heating and/or air conditioning, electrical, gas, and supplied appliances) are in working order and perform reasonable repairs to keep the property in habitable condition.

Residents are required to maintain a clean and sanitary living environment on the interior and exterior of the home.

This included self-performing minor maintenance duties to maintain the condition of the home once you’ve moved in.

 

Residents are required to:

  • Keep the home free from hazardous conditions for you, your family, and your neighbors, and follow neighborly etiquette.
  • Use electrical, plumbing, sanitary, heating, ventilating, air-conditioning, and other facilities and other systems, including elevators, properly.
  • Fix things you break or damage. Residents are responsible for repair of any damage caused by residents, guests, or pets.
  • Comply with maintenance, storage, and other policies established by regulatory agencies such as HOA, municipality, and the lease.
    • This includes allowing access to the home for needed repairs and cooperating with maintenance vendors.
    • If you are in an HOA, additional rules may apply. Residents are required to follow all HOA rules and guidelines, and are responsible for any HOA violations.
  • Prevent water damage in the home by cleaning and drying any standing water conditions immediately, and contacting your landlord to repair major leaks.
  • Perform seasonal maintenance in preparation for excessive temperatures.
  • Upgrades are generally prohibited. For example, a resident can not install their own fence or make structural changes. If you would like to make a reasonable upgrade to your home, please make sure you get your Property Manager's approval before proceeding. Residents are responsible for the cost of approved upgrades, and must return the home to it’s original condition upon move-out. Additionally, Hudson Homes will not furnish or provide maintenance on upgrades.
  • Hudson Homes is not responsible for the resident’s personal belonging, or items left in unfinished/unconditioned storage spaces such as basements or attics. Storing items in these locations are done at the resident’s own risk.
  • *Check you lease for additional responsibilities for your specific home


HOME EXTERIOR

LANDLORD

RESIDENT

  • Multi Unit Homes - Lawn & landscaping (tree trimming, watering, mowing, raking leaves, etc.)
  • Lawn irrigation repairs
  • Removal of trees/ major debris
  • Roofing issues/repairs
  • Fence repair due to normal wear & tear
  • Garage door maintenance and repair
  • If you have a pool or spa, the landlord is responsible for structural repairs and equipment  
  • Single Family Homes - Lawn & landscaping Maintenance (tree and hedge trimming, lawn watering and mowing, weeding, raking leaves, seasonal yard care, etc.)
  • Damaged sprinkler heads
  • Keep a tidy exterior space, including removing trash and debris from the yard, cleanup of pet waste, proper trash disposal, and proper storage of trash and recycling containers
  • Regular/ seasonal gutter cleaning
  • If you have a pool or spa, you are responsible for cleaning and upkeep

 

HOME INTERIOR

LANDLORD

RESIDENT

  • Ensure heating and AC are working correctly. Conditioned vs. Unconditioned home requirements may differ by state.
  • Repair of electrical systems/wiring
  • Repair of inoperable doors and windows
  • Repair of major/hardwired appliances (resident is responsible for upkeep)
  • Proper use of gas, electrical fixtures
  • Change air filter (every 60 days recommended) & light bulbs
  • Change batteries in smoke detectors, carbon monoxide monitors, garage remotes, thermostats, and other battery operated devices
  • Repair of broken glass, screens & door frames
  • Filters/light bulbs in major appliances
  • Plug in appliances/ unattached appliances (including but not limited to plug in AC window unit, microwave, etc.)
  • Prevention of mildew & discoloration in areas that are  prone to becoming wet (bathrooms, kitchen, laundry)
  • Prevention and remediation of odor & damages caused by pets/resident/guest/invitee

 

PLUMBING

LANDLORD

RESIDENT

  • Plumbing leaks
  • Repair of major plumbing and sewer septic systems caused by roots or structural breakdown
  • Plumbing hardware
  • Repair of inoperable garbage disposal
  • Water heater issues
  • Proper use of plumbing fixtures
  • Plumbing clogs caused by resident use, breakage or excessive use of wipes
  • Repair of jammed garbage disposal
  • Repair of running toilets and toilet seats

 

 

PEST CONTROL

LANDLORD

RESIDENT

  • Multi Unit Homes - Routine pest control and extermination per lease agreement
  • Pest control for termites, carpenter ants and other wood destroying insects and other specified pests per the pest policy
  • Requirements may vary by state, please check your lease for your specific pest policy
  • Single Family Homes - Routine pest control and extermination per lease agreement
  • Requirements may vary by state, please check your lease for your specific pest policy

 


 

ADDITIONAL RESIDENT RESPONSIBILITIES

 

PETS

  • Residents are responsible for the actions and activities of their pets. This includes but is not limited to:
    • Preventing the pet from wandering to neighboring properties
    • Prevent disrupting neighbors with excessive barking/noise as defined by local ordinance
    • Cleaning up pet waste immediately
    • Repairing damage caused by the pet, such as damaged landscaping, planting beds, window and door screens, scratched doors and trim, carpet damage, railing damage, etc.


UTILITIES

ALL STATES EXCEPT DE, MA, NC: Please note, you DO NOT need to transfer utilities into your name. As outlined in the lease agreement utility addendum, the utilities will remain in the landlord’s name and be billed to you monthly based on actual monthly usage. Hudson Homes will pay the utility providers directly, then submit an invoice to you monthly via your Resident Portal for the previous month’s utility charges. Your utility invoice will also be available for printing. Please allow 30 to 60 days to receive your first utility invoice.  


Additional note for states in the Northeast ONLY: Heating fuel/oil notice: Due to the geographical region that you live in, it is common for homes in your area to use heating fuel/oil. If your home uses heating fuel/oil, Hudson Homes will ensure the tank is filled to a minimum of 2/3 full when you move in. You will be responsible for checking the level of the tank, and refilling it as needed with a local provider. If you are unable to schedule your own refilling service, a vendor may perform this service for an additional fee. Please reach out to your maintenance provider for more information.   

  • NC ONLY: Per regulatory requirements in North Carolina, and as outlined in your lease agreement, ALL UTILITIES must be placed in the resident’s name. Please activate utilities in your name and set them to begin no later than your move-in date.   

  • DE ONLY: Per regulatory requirements in the state that you live in, and as outlined in your lease agreement utility addendum, certain utilities must be in the resident’s name.  
    • Resident: Resident is responsible for ELECTRICITY only. Please activate these utilities in your name and set them to begin no later than your move-in date.   
    • Landlord: Landlord is responsible for gas, water, sewer, and trash. These utilities will remain in the landlord’s name and be billed to you monthly based on actual monthly usage. Hudson Homes will pay the utility providers directly, then submit an invoice to you monthly via your Resident Portal for the previous month’s utility charges. Your utility invoice will also be available for printing. Please allow 30 to 60 days to receive your first utility invoice. 
  • MA ONLY: Per regulatory requirements in the state that you live in, and as outlined in your lease agreement utility addendum, certain utilities must be in the resident’s name. 
    • Resident: Resident is responsible for ELECTRICITY, GAS, OIL/PROPANE, and sometimes TRASH. Please activate these utilities in your name and set them to begin no later than your move-in date.   
    • Landlord: Landlord is responsible for water and sewer and trash if it is included with water and sewer. If trash is NOT included with water and sewer, the Resident will be responsible for this service. Landlord will pay for services directly and will keep invoices on hand. You may request a copy of the landlord-paid invoice at any time by contacting your Property Manager.    


NEIGHBORLY ETIQUETTE

  • It is important to practice neighborly manners and prevent any possible unpleasant scenarios.
  • Keep the noise at a reasonable level. Between 9 pm and 9 am, please observe quiet hours. For example: do not cause any unnecessary noise such as using a hammer, rearranging furniture, or loud music.
  • Be respectful of others' personal space or any common/shared space.
  • Be mindful to ask if you plan on borrowing anything.
  • If you break something that belongs to your neighbor, communicate with that neighbor and pay to fix or replace the item.
  • If you have a pet or service animal, pick up after them. Keep animals on a leash and show responsibility for their behavior.
  • If you and a neighbor have a misunderstanding, make an effort to mend things or at least keep things cordial.
  • Please note that civil matters such as neighborly disputes are handled by local authorities.
  • Dwellings with common areas shall be free from personal belongings. Do not use it as storage space.
  • Please review the rules and regulations listed on the lease, including but not limited to:
    • No criminal activity.
    • Compliance with laws and applicable rules and regulations.
    • If you believe a Hudson Homes resident is violating their lease terms by participating in criminal activity, please contact the local authorities. If you are unable to resolve the issue, contact our property management team and provide a copy of the police report.